Scheduling Your Visit
To Schedule an appointment with one of our physicians, please call 714-771-2020. Please read the following information so that you will be familiar with the process and know what to expect during your visit. If you are a new patient, please allow for the extra time that it takes for the doctor to get to know you and to gather all of your information.
Verify Your Medical Insurance Coverage
Our staff will be happy to answer questions about your insurance coverage, but please remember that it is your responsibility to understand your insurance plan and benefits. With the recent changes in the health care system, many insurance plans are offering less benefits and higher deductibles. For this reason, it is very important that you take time to learn more about your benefits and your deductibles. If you have not met your deductible or we are not contracted with your insurance company, then you will be responsible for the full cost of your visit. Also, if you are on an HMO plan please check with your Primary Care Physician to determine if a referral is required for coverage.
On the Day of Your Examination
1) We will ask you to complete new patient and medical history forms, as well as forms that explain our privacy policies. If we mailed them to you, please complete them in full and bring them with you to your appointment.
2) We will ask to make copies of your medical insurance cards and driver’s license. Please make sure you bring the most current cards with you, and please let us know if any of your demographic information changes.
3) Your Co-pay is due at the time of the visit. Please understand that you will be responsible for any co-pays, deductibles and any services that not covered by your insurance plan. For charges not covered by your individual insurance plan, we require payment in full at the time services are rendered. Immediate cash pay discounts are available on certain services. Please ask at the front desk. We accept cash, check or credit cards. Please understand that there is a $25 fee for returned checks.
4) As part of your examination, your pupils may be dilated. If it is your first visit with us, or your yearly visit, please have the expectation that your eyes will be dilated. With dilation, most people experience light sensitivity and difficulty with close focusing (such as reading). Some individuals also have difficulty seeing in the distance. The effects of the dilation can last at least 4 to 6 hours. In some people, the dilation may last up to 24 hours. Please ask any staff member if you should have any questions or concerns about dilation.